Privacy Policy

Last updated: 30 December 2025

Coffxn ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and shared when you visit or make a purchase from https://coffxn.in (the "Site").

1. Information We Collect

When you use or access our website, we may collect the following types of information:

Personal Information

When you make a purchase or attempt to do so, we collect:

• Name

• Shipping & billing address

• Email address

• Phone number

• Payment details (via Razorpay/Stripe/other secure gateways)

Device Information

We automatically collect certain data about your device such as:

• IP address

• Browser type

• Time zone

• Cookies and site interaction data (via Google Analytics, Meta Pixel, etc.)

Order & Support History

We keep a record of:

• Products you’ve purchased

• Communication with our support team

2. How We Use Your Information

We use the collected data to:
Process your orders and payments
Deliver products to your address
Communicate order updates and support
Improve user experience on our website
Run marketing campaigns (if you opt-in)
Prevent fraud or suspicious activities

3. Sharing Your Information

We do not sell or rent your personal data. We only share your data with:

• Logistics providers (to deliver your orders)

• Payment processors (Razorpay, etc. — they follow their own secure policies)

• Analytics and ad platforms (such as Google Analytics and Meta Ads — only anonymous usage data)

4. Data Retention

We retain your personal data only for as long as needed to fulfill your order and for legitimate legal or business purposes, such as:

• Tax or accounting records

• Fraud prevention

• Customer service history

You may request deletion of your data anytime by contacting us.

5. Your Rights

You have the right to:

• Access your personal data

• Correct or update inaccurate info

• Request deletion of your data

• Opt-out of marketing communications at any time

To exercise any of these rights, simply email us at support@coffxn.in.

6. Security

We take reasonable steps to protect your information using SSL encryption, secure payment gateways, and trusted third-party services.

However, no system is 100% secure — so please take care when sharing sensitive data online.

7. Cookies

We use cookies to enhance your shopping experience. Cookies help us:

• Remember your cart

• Show relevant ads

• Improve our website design and content

You can disable cookies in your browser settings anytime.

8. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal obligations. Updated versions will be posted here with the "last updated" date.

9. Contact Us

For any questions or concerns regarding this Privacy Policy, contact us at:
contact@coffxn.in